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faxapp.ca › faxapp.ca frequently asked questions

faxapp.ca frequently asked questions

Everything people ask before they start faxing online with faxapp.ca.

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Is faxapp.ca a downloadable app?

No download needed. faxapp.ca uses FaxToFax.com, a web app that runs in your browser on any computer, tablet or phone.

Does it work on iPhone and Android?

Yes. Open it in Safari, Chrome or any mobile browser. A native app store app isn’t available yet, and you don’t need one.

Can my team use the same fax app?

Yes. Business plans include 5 users, team roles (owner, admin, member, viewer) and a shared inbox.

How much does faxapp.ca cost?

Personal is $4.99 for the first month, then $18.99/mo for 200 pages. Business is $14.99, then $39.99/mo for 500 pages and 5 users.

What files can I fax with faxapp.ca?

PDF, JPG and PNG. You can also write the document in the composer and add a cover page with your logo and letterhead.

How many people can I fax at once?

Up to 50 recipients per fax. faxapp.ca confirms each number before the fax goes out.

Can I schedule a fax?

Yes. Pick a date and time up to 90 days ahead, and cancel any time before it sends.

Are received faxes sent to my email?

No. Incoming faxes stay in your private, encrypted FaxToFax.com inbox, and you get an alert in the app and browser. Documents are never emailed.

How long does setup take?

Four steps: your email, a one-time code, your fax number, then activate. Most people send their first fax in a few minutes.

Can I cancel any time?

Yes. Cancel online whenever you like. Cancelling stops the next renewal and you keep access until the end of the period you paid for.

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Get your fax number in minutes and send your first fax today. $4.99 for your first month, cancel online any time.

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